How to allocate an overpayment transaction to an invoice/bill [xero]

Updated: 28/07/2021
Article #: 10


An Overpayment Transaction creates a Credit Note against the relevant Customer / Supplier Contact. 
Once you have created the Overpayment Transaction you then have the option to either allocate it to an existing invoice/bill or refund the money.

This Knowledge Article covers how to allocate an Overpayment transaction to an existing Invoice/Bill

 

  1. In Xero go to Contacts > All Contacts
  2. Find the Customer / Supplier Contact you have created the incorrect Overpayment transaction
  3. Find the Overpayment transaction and click on the arrow next to the transaction, then select View



  4. Once you clicked on View, the Overpayment transaction will open on the screen
  5. Click on [Overpayment Options] > Allocate Credit

  6. Type the credit amount in the Amount to Credit column next to the relevant invoice(s)/bill(s)
  7. Click on [Allocate Credit]

 

Related Articles

How to create an overpayment transaction from Bank Feeds

How to edit an overpayment transaction

How to void an overpayment transaction
How to refund an overpayment transaction







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