How to make a stapled super request [ato business portal]

Updated: 08/02/2022
Article #: 214


From the 1st November 2021 Employers are required to make a Stapled Superannuation request to the Australian Taxation Office every time a new employee fails to make a Superannuation Choice within the required deadline.

The request can be made directly by the Employer through Online Services for Agents or through their Registered Tax Agents through Online Services for Agents. 

The Stapled Request will only work after an electronic copy of the Tax File Declaration has been lodged to the ATO or after the first Single Touch Payroll event has been successfully submitted to the ATO linking the new Employee to the Organisation. 

Make a Stapled Super Request

  1. Log into Online Services for Business using your username, password and MyGovID

    è  Online Services for Business



  2. From the [Employees] Tab select Employee super accounts

    è  The Employee super accounts screen opens



  3. Click on [Request]

    è  The Request stapled fund account screen opens



  4. Type the new Employee's details
  5. Select the Declaration and click on [Submit]

    è  The Employee super accounts screen displays the Employee's stapled fund



  6. Click on [Print-friendly version] to keep a copy of the request for compliance purposes

    è  A confirmation email is sent by the ATO within 24 hours from the request








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