Adding a User from Cayzu will take up a Cayzu license. As our lifetime deal with Cayzu includes 20 licenses, there won't be any requirement of adding additional licenses to our subscription plan. 

Add a User to Cayzu

1. In Cayzu go to the Admin Panel and select: Agents/Roles/Groups
   
   è  The Cayzu Agents/Roles/Groups screen
   
   
   
   
2. Click on [Actions] > Add Agent
   
   è  The Agent Information screen opens
   
   
   
   
3. Select/Enter the following details:
   • Full Name > Type the new Staff Member's first and last name
   • Email > Type the new Staff Member's work email address
   • Title > Type the new Staff Member's job title
   • Groups > Select the same group as the Job Title
   • Help Desk Access > Select: Full Access
   • Roles > Select the relevant role based on the Staff Member's job title
4. Click on [Save]