How to view documents from the self-service portal [KeyPay]

Updated: 20/07/2025
Article #: 346


Employees can view and upload employment documents via the self-service portal. 

These documents include:

  • Pay slips;
  • Payment Summaries (published prior to the shift to Single Touch Payroll reporting);
  • Any other documents either uploaded directly by the employee or by the employer
    Note: providing that the documents uploaded by the employer are marked as visible.

View and Download Pay Slips

  1. Log in using your email address and password
    Note: the first time you login into the Employee Portal you will need set up multi-factor authenticator, this can be done as an SMS authentication or via the Google Authenticator App

    è The Employee Portal Dashboard



  2. To view documents from the self-service portal, click on the Document icon and select Pay Slips

    è The Employee Pay Slips screen


  3. Click on Pay Slip date to view the document or click on the download icon to download the pay slip

    è The Employee Pay Slips screen


  4. From this screen, the employee can also email or download the pay slip

View Employment Documents

  1. To view documents from the self-service portal, click on the Document icon and select Other Documents

    è The Employee Other Documents screen


  2. Click on the document name to download the document

View and Acknowledge a Document

Employers can also upload documents and request acknowledgement that the document has been read by the employee. The Employer can set an email notification and reminders within a set number of days. 

  1. From the Other Documents screen


  2. Click on the document name to download the document, click on [Acknowledge] to acknowledge the document has been read

    è The document acknowledgement email notification


    è The acknowledgement is displayed on the Employee Other Documents screen









Rate this Topic:
Rating: 0.00 / Votes: 0