When a Superannuation batch payment is submitted for approval the SMS code sent to the Authoriser expires within 24 hours. If the Authoriser fails to approve the super batch within this timeframe, the Super Batch needs to be deleted and re-processed.

The only types of Super Batches that can be deleted are those on the status of Pending Approval.

1. Go to Payroll > Superannuation
2. Open the Superannuation Batch on Pending Approval
   
   è  The Pending Approval Super batch
   
   
   
3. Click on [Delete Payment]
   
   è  The Super batch is deleted and the status of the batch changes to withdrawn
   
   
4. You can now reprocess the super batch payment which will send the Authoriser a new SMS authorisation code